Shipping policy

Shipping policy

Nicohub is an online store. All orders ship from our warehouse in Bali with DHL. There is no physical store and no pick-up in store.

Delivery in Indonesia

  • Cost: Rp 19.000 flat rate anywhere in Indonesia.
  • Free shipping: on orders of Rp 500.000 or more.
  • Same-day dispatch: orders paid before 11:00 Bali time (WITA) leave our warehouse the same day. Orders paid after 11:00 are dispatched the next business day.
  • Delivery time: usually 1–3 business days after dispatch. Remote areas and outer islands can take longer.
  • Holidays: public holidays may affect or delay dispatch and delivery.

Tracking

As soon as your order leaves our warehouse you receive a tracking link by email, so you can follow your package.

Questions

WhatsApp +62 822 3087 8001 · info@nicohub.id